Scale customer happiness with intelligent ticketing
Manage support requests efficiently without losing the personal connection with customers.
Start Managing TicketsTry DemoManage every conversation in one unified inbox
Every email becomes a ticket with AI-powered triage and categorization. Automatically tag, prioritize, and route tickets based on content, sentiment, and customer context so your team focuses on what matters most.
Track ticket status, response times, and resolution metrics in real-time. Collaborate with your team using internal notes, assignments, and status updates—all without leaving the inbox.
Fast and Intuitive
An easy-to-use interface helps your agents handle complex support tickets fast, together as a team.
Smart Performance Insights
See how to improve with out-of-the-box ticketing metrics on team performance and customer satisfaction.
Fast and Intuitive
An easy-to-use interface helps your agents handle complex support tickets fast, together as a team.
Flexible for Your Processes
Skip the rigid, legacy ticketing systems. Front organizes your workflow and reduces unnecessary clicks.
Smart Performance Insights
See how to improve with out-of-the-box ticketing metrics on team performance and customer satisfaction.
Team Collaboration
Enable seamless collaboration between agents with shared ticket views, internal notes, and assignment workflows.
Everything you need to manage customer support at scale
Dashboard Overview
Get a bird's-eye view of all tickets with real-time status updates, priority levels, and team assignments at a glance.
Detailed Ticket View
See full conversation history and customer context including order details, past tickets, and AI-suggested responses in one place.
Smart Ticket Merging
Automatically detect and merge duplicate tickets from the same customer to maintain a clean, organized inbox and complete conversation history.