The AI agent that runs your inbox and CRM.
Kopilot reads every ticket, drafts the reply, and updates your customer record — so you sell, and the agent does the rest.
Kopilot— the agent that runs your inbox
Procedures · Deterministic playbooks
The agent doesn't decide the steps.
You do.
A procedure is a document you write in plain language. Inline badges make it executable: tools, code, branches, and where it ends. Pick an agent to watch one run.
Persona
135
You handle returns and refunds for Alder Supply. Be warm and brief. Never promise money back before you have checked the delivery date.
Procedures3
Step-by-step playbooks the agent follows for specific situations.
Refund requestsv4
The customer wants money back on something they already received.
Damaged on arrivalv4
The item arrived broken, or the wrong item shipped.
Return label reissuev4
The customer lost the return label or it has expired.
Waiting for a message. One of these will be picked, not all of them.
Runlive
I want to return the boots I ordered.
Only the tools you gave it
Every agent carries an allow-list, down to individual tools. Mention a tool in the prompt and it switches itself on; nothing else is ever in reach.
It can't outrank you
Access is snapshotted onto the published version and clamped by whoever published it. Run one on a colleague’s behalf and their access becomes a ceiling: delegation narrows, never widens.
Seven ways to start
A schedule, a record change, an installed app, an inbound webhook, an @mention, a ticket assignment, or a direct message.
CRM · One data model
Every customer.
One record.
Contacts, tickets, orders, and conversations — connected in one CRM built for support.
ContactSystem
Full name
Email address
Phone
12 more attributes
PartCustom
Part number
Supplier
Stock
6 more attributes
TicketSystem
Subject
Status
Priority
14 more attributes
CompanySystem
Company name
Domain
Industry
8 more attributes
OrderCustom
Order number
Total
Fulfillment
9 more attributes
app.auxx.ai/app/tickets
Support Tickets
RecordsDashboardSettings
New Ticket
All TicketsFilterColumnsImport / ExportSearch records...
Title
Status
Delayed shipment inquiry
Open
Payment processing issue
Resolved
Request for information
Closed
Missing item from order
In Progress
Initiate product return
Resolved
Return request for recent order
Waiting
Request for information
Open
Question about account features
In Progress
Quality issue with product
Resolved
Return request for recent order
Waiting
Request refund for defective product
Resolved
Website functionality issue
Closed
Your data model. Two ways to feed AI.
Author rich knowledge base articles or upload existing docs. Auxx turns both into grounded answers for your customers and your team.
Headings
Lists
Code
Quotes
Themes
Dark mode
Public
Private
Drag & drop
Bulk upload
Knowledge base
Crawler
Sync
Search
AI replies
Citations
PDF
DOCX
PDF
DOCX
HTML
Datasets
HTML
Web pages
CSV
JSON
Drive
Plain text
Markdown
Vector search
Reranker
OCR
From any document to instant answers
Drop in PDFs, docs, and notes. We chunk them, embed them, and store them in a vector index so the AI can pull the exact passage that answers each customer.
Smart Chunking
Long documents get split into semantically meaningful passages, ready for retrieval.
Vector Storage
Embeddings are stored alongside your content so similar questions surface the right passage.
Snippet Retrieval
The AI fetches the top-matching snippets at answer-time and cites them inside the reply.
Grounded Replies
Replies are anchored in real source content—no guessing, no drift from your actual policies.
Data Connectors
A CRM that fills itself.
Connect your store, billing, and tools. Records sync in as real CRM records — ready to filter, segment, report on, and hand to your AI agents.
Connect any source.
Start from a template — Shopify, Stripe, GitHub — or point at any REST API and define the endpoint yourself.
Always in sync.
Syncs run as often as every 15 minutes and leave receipts — live per-stream progress, counts for every run, and a full history.
Real-time webhooks.
Provider events update records the moment they happen — a nightly check backstops anything missed.
Map fields visually.
Point source fields at CRM fields — contribute into contacts and tickets or create new record types, with per-field update rules.
Transform on the way in.
Formulas compute fields from source values — combine, clean up, branch on conditions. No ETL, no scripts.
Your AI assistant for every support question.
Kopilot searches your tickets, contacts, knowledge base, and datasets — and grounds every answer in real records, not invention.
app.auxx.ai/app/chats
ChatsOpen Support Tickets SummaryTickets
New chat
Ask Kopilot...
GPT-5.4 Nano×1
Delivering Real Results
An open-source platform that automates repetitive support tickets so your team can focus on what matters.
100%
Open Source
20+
Integrations
24/7
Automated Support
Build a dashboard in minutes.
Compose KPIs, charts, and record lists into one screen your whole team opens every morning.
OverviewTeamAI
Publish- Drag, drop, resize
Arrange widgets on a flexible grid that snaps into place.
- Multi-tab dashboards
One dashboard per audience — overview, team, AI — in tabs.
- Versioned publishing
Edit live, then Publish or Discard. Viewers only ever see the published version.
Seamless Integration with your favorite Tools
Connect seamlessly with popular platforms and services to enhance your workflow.
Get StartedPermissions · Down to the record
Everyone sees the same record.
Nobody sees the same data.
Access is resolved per person, per record — from “this ticket exists” all the way to “change it and decide who else can.” Pick a name to see what they get.
TCK-4821No access
Refund not received — order #10432
CustomerNadia Rahman
CompanyAurora Supply Co.
Order total$1,284.00
3 participants · 12 messages · updated 2h ago
EditManage accessDelete
TCK-4821No access
Refund not received — order #10432
CustomerNadia Rahman
CompanyAurora Supply Co.
Order total$1,284.00
3 participants · 12 messages · updated 2h ago
EditManage accessDelete
Marcus has No accessto Tickets. The record isn’t redacted for him — it isn’t there. Not in the table, not in search, not from a link someone sent him.
Levels, not checkboxes
Each area of the workspace gets one level — No access, Read, Edit, Full. Set it once on a permission profile, assign the profile to a person or a group, and be done.
Share a single record
One ticket, one company, one dashboard. A direct share raises access on that record alone — it never hands over the object it belongs to, and it can be revoked just as narrowly.
Agents are members too
Every AI agent has its own profile and its own audit trail. Run one on a colleague’s behalf and their access becomes a ceiling — delegation can narrow what an agent sees, never widen it.
What our customers are saying about Auxx.Ai
Join the increasing number of customers and advocates who rely on Auxx.Ai for seamless and effective user analytics and experimentation.
Auxx.Ai keeps our experimentation pipeline humming. We now launch growth tests twice as fast and always know which ideas are worth scaling.
Karo Topchyan
Lead Growth Engineer, Webcor Craft
Our team stitched Auxx.Ai into an existing design system in a single sprint. The component analytics make it obvious when a variant is ready for prime time.
Kyle Vasa Bertolucci
Director, Webcor Craft
Reliability was the deciding factor for us. Auxx.Ai's guardrails catch edge cases long before they reach customers, which lets us ship with confidence.
Andy Wuscher
PERI Formwork
The Auxx.Ai insights dashboard saves us hours every launch. We can see the impact of a rollout in real time and pivot without waiting on manual reports.
Danielle K.
Operations Manager, Bright Consulting
Watching teams unlock cleaner experiments and faster delivery with Auxx.Ai is the best validation that we built the right platform.
Adriana Jauregui
Legacy CivilWorks
Auxx.Ai's component inventory keeps our UI consistent without slowing anyone down. It feels like having a design ops teammate baked into the stack.
Lutz Klooth
Founder, Auxx-Lift
"Auxx.Ai turned our design backlog into a single source of truth. Launching a new flow now means reusing validated patterns instead of reinventing them."
Calvin Ochoa
Director of Product Ops, Intercept
"Auxx.Ai reshaped how we pilot features. We can spin up multi-variant tests in minutes and retire the losers automatically before customers notice."
Carolin K.
Director of Operation
"Auxx.Ai's analytics finally closed the loop between experiments and revenue. The notifications alone have paid for the rollout with faster responses to anomalies."
Jack Harrington
Founder, Harrington Consultant
