Reporting & Dashboards

Reports for the teams who answer.

Live dashboards over every ticket, contact, and conversation — no BI tool required.

AI-resolved this week
0▲ 18%
Median resolution time
Minutes to resolve · last 8 weeks
Email
Chat
Tickets by team
Open tickets right now

Answers to the questions you ask every week.

Start from a report that already understands support and CRM data — then make it yours.

Support Performance

How fast are we resolving?

Resolved vs open vs escalated, straight from your ticket data.

68%
resolved
Resolved
Open
Escalated
AI Impact

What is Kopilot handling?

The share of tickets AI resolves end-to-end, week over week.

Customer Health

Where are our contacts?

Contacts grouped by company, tag, or any custom field.

Auxx.Ai integrates with Email and Messaging apps and AI Providers

Drill down to the ticket that matters.

Every bar, slice, and count is a door. Click any segment of a chart and see exactly which tickets, contacts, or companies are behind the number — then open the record right there.

Group tickets by tag, team, channel, or any custom field. Add a second breakdown when one dimension isn't enough. No exports, no pivot tables.

Tickets by tag
This month · click a tag to drill down
Refunds · 48 tickets
#4821
Refund for damaged blender
Mia Chen
Open
#4809
Double charge on order 1042
Leo Park
Open
#4793
Return label never arrived
Ana Souza
Resolved
#4771
Partial refund request
Tom Hale
Escalated

Every chart, your way.

Pick a source, a metric, and a breakdown — then flip between six widget types until the data reads the way you think.

Widget settings
Source
Metric
Category
Series
Chart type
Tickets by team
Grouped by team · this quarter

Build a dashboard in minutes.

Compose KPIs, charts, and record lists into one screen your whole team opens every morning.

OverviewTeamAI
Publish
AI-resolved this week
Tickets
0▲ 18%
Ticket status
68%
resolved
AI-resolved rate
Newest tickets
#4832
Where is my order?
Nora Vik
Open
#4831
Cancel subscription
Sam Ortiz
Open
#4829
Warranty on mixer
Ada Lin
Resolved
  • Drag, drop, resize

    Arrange widgets on a flexible grid that snaps into place.

  • Multi-tab dashboards

    One dashboard per audience — overview, team, AI — in tabs.

  • Versioned publishing

    Edit live, then Publish or Discard. Viewers only ever see the published version.

OverviewTeamAI
Published · v12
AI-resolved this week
Tickets
0▲ 18%
Ticket status
68%
resolved
AI-resolved rate
Newest tickets
#4832
Where is my order?
Nora Vik
Open
#4831
Cancel subscription
Sam Ortiz
Open
#4829
Warranty on mixer
Ada Lin
Resolved

Publish once. Everyone sees it.

Edit a dashboard live without breaking what your team relies on. Your changes stay in a working draft until you hit Publish — then everyone gets the new version at once.

Changed your mind? Discard the draft and the published dashboard never knew. No broken charts in the Monday standup.

Powerful data exploration.

Report on any entity in your workspace — tickets, contacts, companies, even parts — with the fields you already track.

  • Group your way

    Category plus a second series breakdown — team by channel, tag by status.

  • Filter anything

    The same condition builder you use everywhere else, on every widget.

  • Compare over time

    KPI trends and date buckets — day, week, month — with deltas built in.

  • Format to match

    Values render like their fields: currencies, durations, percentages.

Tickets created per day
Avg resolution time
Across all channels
0 h▼ 23%
Contacts per company
AI-resolved rate
58%
of all tickets
CSAT trend
Tickets by tag
131
tickets

Own the numbers. Start with a free trial.