CRM · One data model

Every customer.
One record.

Contacts, tickets, orders, and conversations — connected in one CRM built for support.

ContactSystem
Full name
Email address
Phone
12 more attributes
PartCustom
Part number
Supplier
Stock
6 more attributes
TicketSystem
Subject
Status
Priority
14 more attributes
CompanySystem
Company name
Domain
Industry
8 more attributes
OrderCustom
Order number
Total
Fulfillment
9 more attributes
app.auxx.ai/app/tickets
Support Tickets
New Ticket
All TicketsSearch records...
Title
Status
Delayed shipment inquiry
Open
Payment processing issue
Resolved
Request for information
Closed
Missing item from order
In Progress
Initiate product return
Resolved
Return request for recent order
Waiting
Request for information
Open
Question about account features
In Progress
Quality issue with product
Resolved
Return request for recent order
Waiting
Request refund for defective product
Resolved
Website functionality issue
Closed

From Email to Answer in 3 Simple Steps

Get started in minutes, not weeks. No technical expertise required.

01

Connect Your Tools

Link Email & Shopify

  • One-click Gmail/Outlook connection
  • Instant Shopify store sync
  • Secure OAuth 2.0 authentication
02

Train Your AI

AI Learns Your Business

  • Import existing knowledge base
  • Learn from historical tickets
  • Custom business rules
03

Activate Automation

Watch Magic Happen

  • Real-time response generation
  • Human review option
  • Auto-pilot for simple queries

Customize your CRM with flexible custom fields

Build a CRM that adapts to your business with unlimited custom fields. Track any data point you need—from customer preferences to product categories to subscription tiers—all with a few clicks.

Create text, number, date, dropdown, and multi-select fields that work seamlessly across contacts, orders, and tickets. Use custom fields in workflows, filters, and AI responses for truly personalized automation.

Data Connectors

A CRM that fills itself.

Connect your store, billing, and tools. Records sync in as real CRM records — ready to filter, segment, report on, and hand to your AI agents.

Connect any source.

Start from a template — Shopify, Stripe, GitHub — or point at any REST API and define the endpoint yourself.

Always in sync.

Syncs run as often as every 15 minutes and leave receipts — live per-stream progress, counts for every run, and a full history.

Real-time webhooks.

Provider events update records the moment they happen — a nightly check backstops anything missed.

Map fields visually.

Point source fields at CRM fields — contribute into contacts and tickets or create new record types, with per-field update rules.

Transform on the way in.

Formulas compute fields from source values — combine, clean up, branch on conditions. No ETL, no scripts.

Every Customer Story, Perfectly Organized

Get a complete 360-degree view of your customers. Track interactions, purchase history, and preferences in one place.